Refund policy
Return & Refund Policy
At AMVORA FRAGRANCE, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return policy below.
Returns
- Returns are accepted within 7 days of receiving your order.
- Products must be unused, unopened, and in their original packaging.
- Opened or used perfumes cannot be returned due to hygiene and safety reasons.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with clear photos of the product and packaging.
Refunds
- Once your returned item is received and inspected, we will notify you of the refund status.
- Approved refunds will be processed within 5–7 business days.
- Shipping charges are non-refundable unless the error was on our part.
Non-Returnable Items
- Opened or used perfumes
- Products damaged due to customer misuse
- Gift cards (if applicable)
For any return or refund inquiries, please contact us before sending any item back.