Refund policy

Return & Refund Policy

At AMVORA FRAGRANCE, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return policy below.

Returns

  • Returns are accepted within 7 days of receiving your order.
  • Products must be unused, unopened, and in their original packaging.
  • Opened or used perfumes cannot be returned due to hygiene and safety reasons.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with clear photos of the product and packaging.

Refunds

  • Once your returned item is received and inspected, we will notify you of the refund status.
  • Approved refunds will be processed within 5–7 business days.
  • Shipping charges are non-refundable unless the error was on our part.

Non-Returnable Items

  • Opened or used perfumes
  • Products damaged due to customer misuse
  • Gift cards (if applicable)

For any return or refund inquiries, please contact us before sending any item back.